Frequently asked questions
What are your opening hours?
Monday – Saturday:
Sunday & Public Holidays: 8.00am – 10.00pm
Do I need to supervise my child/ren at the pools?
Children 10 & under must be actively supervised at our pools. Visit the Pool Rules page for all Keep Me Safe supervision rules.
Do I need to book online?
There is no need to book your entry in advance, however you are welcome to use our online portal for convenient booking.
We do recommend booking Private Pools online to ensure availability.
What temperature are the pools?
See the Our Pools page for real-time pool temperatures.
How do I sign up for a Tauranga Residents Card?
To find eligibility criteria, terms and conditions and to apply online for a Tauranga Residents Card, click here .
Contact us for more info
